Returns & Exchanges

Due to the perishable nature of our craft beer and food products, we cannot accept returns on consumables, but we are committed to ensuring your satisfaction with every order. If your items arrive damaged or incorrect, please reach out to our team within 48 hours of delivery for a replacement or store credit.

Return Process

• 1.
  Inspect Your Shipment

  Upon arrival, immediately check your package for any signs of leakage, breakage, or incorrect inventory against your packing slip.

• 2.
  Document the Issue

  Take clear photographs of the damaged product and the shipping label to help our quality control team process your claim efficiently.

• 3.
  Contact Support

  Email our customer service team with your order number and the photos attached; we will review your request within one business day.

• 4.
  Receive Resolution

  Once approved, we will initiate a priority replacement shipment or issue a digital gift card for the value of the affected goods.